Although office occupancy continues to recover to its peak, the 47.5% rate seen in September is still half of pre-pandemic levels.
The main culprit for low desktop utilization? Hybrid work models.
Workers are increasingly dividing their time between home, the office, and wherever else they see fit for productivity. However, this idealistic view of the workplace from the perspective of employees could be a nightmare scenario for owners.
To better close the occupancy gap, the World Economic Forum’s Real Estate Futures Task Force on Digital Transformation has created a toolkit that aims to improve the occupier experience, while addressing needs that today’s workforce needs.
Of course, one occupant’s dream can become another’s nightmare.
To find the best of both worlds, it’s important to note what people typically expect from the desktop. Are they looking to collaborate with their team? Or do they need a haven away from the distractions of home?
If offices can successfully offer options on both spectrums, occupancy is much more likely to increase.
Another tool that can help with this is the incorporation of proptech, allowing occupants to easily manage their own office experience.
For example, imagine a worker wants to enter the space to practice an important pitch. They probably need a space with access to fast internet and presentation technology. With the use of the right proptech app, they can quickly log in and see what spaces are available before they leave home.
It gives occupants choice, and choice can be one of the most important factors in a sustainable office business.
World Economic Forum