‘Shambles’ Home Office still has tens of thousands waiting for passports to be issued, says Yvette Cooper

Tuesday, June 14, 2022 7:02 a.m.

Passport delays

The chaos surrounding the processing of passport applications continues and tens of thousands of people are reportedly still waiting for passports to be issued, putting their summer holidays at risk.

Home Office figures showed there were now fewer than 3,300 civil servants working full-time on the issue, down from almost 4,000 over the past two years.

It has been revealed that more than 35,000 people have had to wait over three months for a new passport, the government revealed after Labor’s home secretary put a question in parliament.

Yvette Cooper said: ‘The Home Office is a shambles and ministers are totally failing to get a handle on it.

“Thousands of people have already had to wait over ten weeks to get their passports, far too many passports get lost in the system and no one can get the correct information from the helpline.

‘The government has failed to plan and mismanaged our services – it’s the British Tory backlog and it’s letting families down.’

The large backlog, due to a lack of staff to deal with the post-pandemic getaway rush, could jeopardize the holiday plans of millions of people.

Britain’s biggest airports have seen unprecedented travel chaos, with Gatwick and Heathrow experiencing daily queues and delays as it struggles to keep pace with holidaymaker demand.

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